COST SAVING SOLUTIONS – ENGAGE

OUTsurance has a large, experienced in-house Talent Acquisition team that manages recruitment across South Africa. While the team successfully supports recruitment across the wider business, the sales division presented a unique challenge.

With ongoing hiring requirements and consistently high attrition, recruitment within the sales division was a continuous process. The team needed to attract a high volume of suitable candidates while quickly identifying those with the right skills, experience and potential to succeed in the role.

They faced two key challenges. Firstly, they didn’t have contracts in place with South Africa’s leading premium job boards to maximise candidate attraction. Secondly, once vacancies were advertised, the high volume of applications meant their Talent Acquisition team would spend considerable time reviewing CVs and screening candidates. They wanted their recruiters focused on interviewing, engaging the strongest candidates and making hiring decisions—not working through hundreds of applications.

They were looking for a partner to support candidate attraction and the initial screening process, allowing their Talent Acquisition team to focus their time on engaging the best candidates and making hiring decisions.

OUTsurance partnered with Ntice as an extension of its Talent Acquisition team. We managed the candidate attraction and initial assessment process by advertising vacancies across South Africa’s leading premium job boards, reviewing every application, and conducting structured telephone screening and initial interviews.

By presenting only a high-quality shortlist of candidates who met the required skills, experience and potential, we enabled the Talent Acquisition team to focus on interviewing, hiring decisions and onboarding, while retaining complete ownership of the recruitment process.

By partnering with Ntice to manage candidate attraction and the initial screening process, OUTsurance streamlined its high-volume recruitment while enabling its Talent Acquisition team to focus on interviewing and hiring the best candidates.

The result is a consistent pipeline of pre-qualified candidates, faster hiring across multiple locations and a significantly more cost-effective alternative to traditional contingent recruitment. By using Ntice’s fixed-fee recruitment support model, OUTsurance also avoided paying a placement fee for every successful hire within its sales division, delivering substantial long-term savings while retaining complete ownership of the recruitment process.